Terms & Conditions

1. Introduction

Welcome to Casual Mood. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

2. Use of the Website

By accessing this website, you warrant and represent to Casual Mood that you are legally entitled to do so and to make use of the information and products made available via the website.

3. Products and Orders

• All products displayed on the website are subject to availability.
• We reserve the right to limit the quantities of any products or services that we offer.
• We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
  
  

4. Pricing and Payment

• Prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• Payments must be made using the payment methods provided at the checkout.
  
  

5. Shipping and Delivery

• Shipping times may vary based on your location and the availability of products.
• We are not responsible for any delays caused by the courier or customs clearance processes.
  
  

6. Returns and Refunds

• If you are not completely satisfied with your purchase, you may return the product within 30 days of purchase for a full refund or exchange.
• The product must be returned in its original condition and packaging.
• Refunds will be processed within 14 days of receiving the returned product.
  
  

7. Privacy

• We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for more information.
  
  

8. Intellectual Property

• All content on this website, including text, graphics, logos, and images, is the property of Casual Mood and is protected by copyright and other intellectual property laws.
• You may not use, reproduce, or distribute any content from this website without our express written permission.
  
  

9. Limitation of Liability

• Casual Mood will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products, or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
  
  

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms & Conditions

We reserve the right to modify these terms and conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

12. Contact Information

Questions about the Terms & Conditions should be sent to us at hey@casualmood.com.